Keep every press running, every job on schedule, and every failure anticipated.
In print and production environments, downtime isn't an inconvenience — it's a missed deadline, a broken SLA, and a technician scrambling for a part that should have been there. KeepsAlive monitors your entire fleet, predicts failures before they stop a job, coordinates parts before the technician dispatches, and gives your operations team the visibility to stop firefighting for good.
The real cost
Every unplanned stoppage has a chain reaction.
The real cost of reactive print operations doesn't appear in a single line item — it accumulates across missed deadlines, broken SLAs, wasted dispatch time, and failures that repeat because no one addressed the root cause. Every unplanned stoppage starts a recovery chain that costs more than the failure itself.
Jobs stopped mid-run
An unplanned failure mid-run doesn't just delay output — it breaks the client commitment, forces urgent re-scheduling, and starts a recovery chain that costs more than the original job.
SLAs missed without visibility
When response times aren't tracked in real time, SLA breaches go undetected until a client escalates. By then, the damage is done.
Technicians arrive unprepared
Reactive dispatch without asset context sends technicians to site without failure history, without the right parts, and without a structured plan. First-time fix rates suffer. Downtime extends.
Parts not available on arrival
A fuser unit, drum kit, or toner cartridge ordered after the failure adds hours of avoidable downtime to every service event.
No cross-site visibility
Operations teams managing multiple sites or clients have no single view of fleet health, open issues, or service status across their environment.
No time to prevent — only to respond
Without predictive data, every day is spent reacting to the last failure. There is no capacity to identify patterns, schedule ahead, or prevent the next stoppage before it happens.
Who this is for
Built for the teams that keep print operations running.
Print and copy fleet managers
Managing 50 or more devices across one or multiple sites, with SLA commitments and no margin for unplanned stoppages.
Field service operations
Dispatching technicians and coordinating parts across a distributed client base — where first-time fix rate and response time define the business.
In-house print centres
High-volume production environments with shift-based scheduling, deadline pressure, and no tolerance for mid-run failures.
Print service providers
Managing complex client fleets with mixed digital and offset equipment, across sites and service tiers.
Supported manufacturers
Xerox · Canon · Ricoh · Konica Minolta · Epson · Fuji · Kyocera · Screen
KeepsAlive works with the devices already in your fleet — no rip-and-replace, no proprietary hardware.
Workflow integrations
EFI Fiery · FreeFlow
Connect operational intelligence to the production workflow systems your team already depends on.
Offset integration
Digital and offset — unified.
KeepsAlive extends beyond digital print. It connects with offset production environments — sheet-fed and web-fed presses from the manufacturers that run the world's highest-volume print operations — bringing them under the same operational intelligence layer as your digital fleet.
Offset manufacturers
Heidelberg · Komori · Koenig & Bauer · Manroland · RMGT
Production systems & standards
CIP4 (JDF / JMF) · Prinect · KP-Connect · KHS-AI · PECOM
Extend operational control beyond DFE systems — unified visibility across the full production floor.
How it works
From firefighting to operational control.
KeepsAlive covers the full service lifecycle — detection, prediction, parts sourcing, and field execution — in one connected system. Digital fleet or offset floor, the same operational intelligence applies.
Every machine reporting live — before the operator or client notices.
KeepsAlive connects to your entire fleet — digital and offset — and surfaces the live state of every machine: alerts, counter thresholds, consumable levels, and status changes. When something shifts, your team knows first — before the operator, before the client, before the failure.
Live fleet status · Counter tracking · Alert management · Multi-site view · Threshold notifications
Know which press is next before it stops a job.
KeepsAlive reads maintenance records, service intervals, alert patterns, and usage history to score every machine's health and surface what's at risk — and when to act. Your team schedules service proactively, not in response to a stopped press in the middle of a deadline run.
Health scoring · Service interval tracking · Failure pattern analysis · Predictive alerts · Maintenance history
The right part ready before the technician leaves the warehouse.
Parts delays are the leading cause of extended downtime in print environments. KeepsAlive tracks what each machine needs, coordinates procurement, and ensures toner cartridges, fuser units, and drum kits are already on-site or in transit before the service job is opened — not after the failure is confirmed.
Consumables tracking · Parts requests · Procurement coordination · Delivery scheduling · Stock visibility
Every service job structured, tracked, and closed.
When a technician arrives on-site, they open a structured service record with full asset history, required parts, and a defined workflow — not a chat thread or a paper form. Every action taken, every part installed, and every SLA met or missed is captured in real time and visible to operations and management.
Structured service records · SLA tracking · Technician workflows · Asset history · Client reporting
What improves
Measurable operational improvement across your fleet.
Less downtime
Failures anticipated and resolved before they stop production.
Faster response
Technicians dispatched with context, parts, and a structured job.
Parts readiness
Consumables and components sourced before the service window opens.
SLA reliability
Every service event tracked, measured, and visible to your team.
Operational control
A single view across every machine, every site, every open issue.
Predictable delivery
Service built on data and process, not improvisation and reaction.
What changes
Concrete improvements within 30 days of going live.
Fleet visibility established across every site and device — live status, alert history, and counter data in one view.
First failures predicted and prevented before they stop a job — scheduled proactively, not in response to a crisis.
Parts pre-positioned for upcoming service windows — toner, fusers, and drum kits ready before the technician is dispatched.
Technicians arriving with structured service records instead of reactive calls — full asset history, required parts, defined workflow.
SLA tracking active across your entire fleet — every service event recorded, measured, and reportable to clients and management.
Stop managing your print fleet reactively.
If you manage a print fleet — digital, offset, or both — tell us about your environment. Your machines, your sites, your failure patterns, your SLA commitments. We'll show you exactly how KeepsAlive maps to your operation. No generic demo. No wasted time.